Shipping Policy

What are your shipping and processing times?

Standard Shipping Times

Domestic: 3-5 days

International:  6-15 days 

 

Processing Times

Orders take 1-4 business days to process after placing the order before shipping.

Custom orders can take up to 7 business days to complete before shipping.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work. Contact us via form and we'll solve it!

If you need more detailed information, please shoot us an email at info@designsbyrosao.com and we'll help you out.

 Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as weather and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.